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Contact Centre Representative

A Customer Service Representative job opportunity with a bank.

Your new company

My client is one of world's largest banks and they are looking for Customer Service Representative to be part of the team.

Your new role

  • Our Contact Centre Sales and Service Representatives play a critical role in our organization, acting as the primary point of contact for our customers.

  • As a Customer Service Representative, you will be responsible for delivering exceptional service by assisting customers with their questions, concerns, and requests.

  • This includes resolving issues efficiently, providing accurate product information and ensuring positive overall experience.

  • Your ability to listen and understand customer needs will be key in ensuring customer satisfaction and support with revenue generation via Sales through Service.

What you'll need to succeed

  • Experience in any customer service/contact centre

  • Open to work in 24/7 rotational shift

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Permanent
Industry
Banking & Financial Services
Location
Malaysia
Specialism
Resource Management
Ref:
1268803

Talk to a consultant

Talk to Samantha Kok, the specialist consultant managing this position, located in Sunway
Corporate Suite 19-01 at Sunway Resort Hotel,, Persiaran Lagoon,

Telephone: +60357805000

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